Effective Date: June 11, 2024
Pro-Pak Industries (“Pro-Pak Industries,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
Information We Collect
We may collect information that you voluntarily provide when interacting with our website, including when you:
- Complete our Contact Us or Request a Quote form
- Request product or service information
- Submit employment inquiries
- Communicate with us by email or telephone
The information collected may include:
- Name
- Company name
- Email address
- Telephone number
- Mailing address
- Information about your packaging project or inquiry
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically by our website or hosting provider, including:
- IP address
- Browser type
- Operating system
- Device information
- Referring website
- Pages visited
- Date and time of access
- General website usage statistics
This information is used to improve website functionality, security, and user experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Provide quotations
- Deliver requested information
- Process business requests
- Improve our website
- Analyze website performance
- Communicate regarding products or services
- Maintain website security
- Comply with legal obligations
We do not sell your personal information.
Marketing Communications
If you voluntarily provide your contact information, we may occasionally contact you regarding:
- Packaging solutions
- Company news
- Product updates
- Service offerings
You may opt out of future marketing communications at any time by following the unsubscribe instructions contained within our communications or by contacting us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies are small text files stored on your device that help websites recognize returning visitors and improve functionality.
Cookies used on our website may include:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
Examples include:
- Security cookies
- Session cookies
- Form submission cookies
- Load balancing cookies
Analytics Cookies
If enabled, analytics cookies help us understand how visitors use our website by collecting anonymous usage information.
This information helps improve:
- Website performance
- User experience
- Navigation
- Content quality
Functional Cookies
These cookies remember preferences such as language settings or previously entered information.
Third-Party Cookies
Our website may utilize services provided by third parties such as:
- Google Analytics
- Google Maps
- Embedded videos
- Social media integrations
- Spam protection services (such as Google reCAPTCHA)
These third parties may place cookies in accordance with their own privacy policies.
Cookie Consent
Depending on your location, you may be presented with a cookie consent banner allowing you to:
- Accept cookies
- Reject non-essential cookies
- Customize cookie preferences
You may also disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers that assist us in operating our website or conducting our business, including:
- Website hosting providers
- IT service providers
- Analytics providers
- Email communication providers
- Customer relationship management systems
These providers are required to safeguard your information and use it only for the services they provide on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Provide requested services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized where practical.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.
Children’s Privacy
Our website is intended for business users and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
Your Privacy Rights
Depending upon your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
- Request information about how your data is used
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the contact information below.
California Privacy Rights
Residents of California may have additional rights under applicable California privacy laws, including rights related to access, correction, deletion, and opting out of certain data processing activities.
Requests will be handled in accordance with applicable law.
International Visitors
Our website is operated in the United States.
If you access our website from another country, you understand that your information may be transferred to and processed within the United States.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any revisions will be posted on this page with an updated Effective Date.
Your continued use of the website following changes constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact Pro-Pak Industries using the website’s Contact Us form or by mail or telephone.
Pro-Pak Industries
1125 Ford St.
Maumee, Ohio 43537
Phone: (419) 729-0751
Website Contact Form: https://pro-pakindustries.com/contact-us/